Knowledgebase: Virtual Receptionist
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Why won't my calls forward properly
Posted by Jonathan Hollander on 02 April 2005 02:13 AM
When you type in a forwarding number, make sure that you type the phone number without any dashes or spaces - just the 10 digit number. Also, be sure you have selected the proper ACTION. If you are sending callers to a PhoneFusion One number the ACTION should = forward to a number on the system. If you are sending callers directly to your phone number with another carrier the ACTION should = forward to another number. |
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