How do I cancel my Fusion Voicemail Plus account?

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	How do I cancel my Fusion Voicemail Plus account?

Solution ** NOTE that WE CAN NOT DO THIS FOR YOU!!! YOU MUST FOLLOW ALL OF THE STEPS!

!!!!! Important Note: once your FVM+ account is cancelled, all messages and programming we have stored on our systems will be deleted forever and permanently erased. If you have messages you need to listen to; you can retrieve them online. Visit http://fvmplus.phonefusion.com and enter your login and password. Your login username begins with (1011) OR YOUR MOBILE #. Your password is your 4 digit code.

******If you don’t have your password; use the “forgot password” link to retrieve it.******

In order to cancel your PhoneFusion Voicemail Plus account you need to do 3 things.

1) Change your Phone settings in order to stop your Busy/No Answer calls from being sent to PhoneFusion. If you can't do it yourself then you MUST contact your carrier, we can NOT do it for you.
2) Cancel your account online with PhoneFusion
3) Remove our application from your device.

Please follow the steps below in order to complete the full cancellation process.

1) Deactivate call forwarding via the application, device OR contact your carrier and ask them to REMOVE the (813) 200-0200 telephone number on your account for conditional call forwarding and for busy no answer calls and to reset it to your carriers standard voicemail settings
2) Log in to your account (see above) and select My Accounts -> My Rate Plan -> Cancel Account
3) Use add/remove programs to delete our application from your mobile device.

Please note:-
**YOU MUST complete ALL 3 steps above in order to restore your voicemail service. Failure to do so may result in you receiving text messages from our systems and missed messages. Again, we cannot do any of this for you.
** You should do this from a PC using IE 7.0 or higher, Chrome, FireFox or Safari.

Article Details

Article ID:

270

Created On:

25 Nov 2008 09:27 PM