 | What is the difference between Fusion Voicemail Plus and Fusion Voicemail Plus Lite? |  |
 | The FREE lite version of Fusion Voicemail Plus has EXACTLY the same features and functionality as the paid version except it has ads in it. You can upgrade from free to paid from within the app so try the free one first!!!
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| I didn’t get the SMS for the download link for the iPhone version of Fusion Voicemail Plus. | |
| Please visit the iPhone App Store to download the application. SMS is not required for FVM+ to work on the iPhone version. |
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| I already have an account with you and have changed to an iPhone. Do I have to re-register? | |
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No. If you have already registered with us previously, you will not be able to register again.
Follow these steps...
- Visit the iPhone App Store to download the application
- Run the application, you will be asked to register. Since you are an e |
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| How do I set my Call Forwarding? |  |
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To manually activate conditional call forwarding...
- Go to your ‘Contacts’
- Click on ‘FVM+’
- Click ‘Enable’ FVM+’
Otherwise, contact your carrier and ask them to program conditional call forwarding for busy/no answer calls to 1- |
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| If my mailbox fills up, will you start deleting messages or do I need to do it myself? | |
| We do not automatically clean up messages for you. You must manage your messages yourself. If your mailbox is full; the new messages received will NOT be saved. The application will show a message received but when you try to retrieve it; the message will |
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| Will I be charged for using Fusion Voicemail Plus? | |
| PhoneFusion™ will not issue a charge for using our application; unless you have paid a 1 time fee to remove ads.
However, depending on your carrier and calling plan, charges for conditional call forwarding may occur. |
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| Can I change the amount of rings before Voicemail picks up? | |
| Yes. Yes, you can use 1 of the 2 options listed below to change the amount of rings it takes for a call to go to voicemail.
1.) The simplest method is to call your carrier and request a longer ring time, up to 30 seconds.
Or
2.) To set it to 6 r |
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| How do I register the FVM+ application on my iPhone? | |
| Install the application from the iPhone App Store.
Run the application and you will be prompted to register your account. If you are an existing customer simply fill in your mobile phone number and web password.
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| I forgot my 4 digit passcode for the web and phone. | |
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If you do not have your password, visit our website at http://fvmplus.phonefusion.com and enter your mobile phone number and click 'forgot password' to have the password emailed to you. If you do not see it in your email inbox, check your SPAM/JUNK fold |
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| How to Cancel your Fusion Voicemail Service. | |
| If you have decided that FVM+ is not for you and would like to go back to your original carriers’ voicemail; follow these instructions:
!!!!! Important Note: once your FVM+ account is cancelled, all messages and programming we have stored on our syst |
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| Jailbroken phones | |
| If you have a jailbroken version of the iPhone, it is possible that the application may not run correctly. Because it is not a standard AT&T iPhone we will not be able to provide support or troubleshoot any issues you may have.
If you would like to try |
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