 | How to Cancel your Fusion Voicemail Service |  |
 | ** NOTE that WE CAN NOT DO THIS FOR YOU!!! YOU MUST FOLLOW ALL OF THE STEPS!
UNINSTALLING ANY OF THE APPLICATIONS DOES NOT UNSUBSCRIBE YOU OR RESTORE YOUR SERVICE.
**This process is best done via a PC using IE 7.0 or higher, FireFox, Safari or Chro |
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| Voice To Text | |
| We just released Voice to Text options for our Fusion Voicemail Plus users. Please log into your web account and click on Manage My Account -> My Rate Plan -> Add/Remove features and provide credit card information since this will be a paying feature. Tha |
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| How do I set my Call Forwarding? |  |
| You may need to contact your carrier and ask them for instructions on setting conditional call forwarding for no answer/busy calls.
The forwarding number in the US is 813-200-0200.
The forwarding number in the UK is 08458340777. |
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| How do I change my Voicemail Greeting? | |
| Please dial 813-200-0200 from your device and our system will ask you for your password. You can then follow the prompts for recording your greeting.
If you are prompted to enter your subscriber ID, please enter your 1011******** Account number.
You |
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| Under what circumstances will a call go to my Fusion Voicemail Plus? | |
| If you do not answer the call after a certain number of rings, you reject the call, your phone is off or is busy the call will be forwarded to Fusion Voicemail Plus to take a message. |
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| Can I use Bluetooth with this application? | |
| If you can hear music played from the device then it will work (it has to be an a2dp device). Not just any old Bluetooth. It's an OS restriction.
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| Mailbox Usage Notification | |
| *** PhoneFusion Voicemail Plus MAILBOX USAGE NOTIFICATION
PhoneFusion will send you an email notifying you that your mailbox storage limit has reached a certain percentage. The default level is set to 70%. You can log into your account online and chang |
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| I forgot my 4 digit passcode for the web and phone. | |
| If you do not have your password, visit our website at http://fvmplus.phonefusion.com and enter your mobile phone number and click 'forgot password' to have the password emailed to you. If you do not see it in your email inbox, check your SPAM/JUNK folder |
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| Dedicated Fax Line for $1.50 per Month | |
| For a limited time, Fusion Voicemail Plus™ is now offering a dedicated Fax Line for Fusion Voicemail Plus™ users at the low price of $1.50 per month.
This will give you a dedicated phone number that will receive unlimited incoming faxes.
** Pleas |
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| Sync Response --> Error syncing - Bad Password | |
| Android and WM Users Only:
If you are getting this error [Error syncing - Bad Password] when you try to 'Sync Account' within the 'Settings' menu.
The password we have on file does not match what you have entered.
--> IMPORTANT NOTE: The password t |
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| Sprint Charges | |
| Currently, Sprint charges 20 cents per minute for conditional call forwarding, however they anticipate dropping the charges for this feature by mid-November 2009. Please contact Sprint for additional details. |
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| Alltel Customers | |
| Unfortunately Former Alltel customer who has now been transferred to Verizon can not use our application. There is a problem with the conditional call forwarding process from those former Alltel numbers. |
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| What happened to the option to read voicemail? | |
| It was a free 30 day trial offer.
If you want to add it to your account for just .99 per month, log into your web account at http://members.phonefusion.com. Use your 10 digit phone number and your 4 digit passcode to log into your account.
Once log |
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| Call Forwarding for Sprint Customers with NON GSM phones | |
| For NON GSM devices, Please contact Sprint and ask them to set up your conditional call forwarding for no answer and busy calls to go to 415-932-0220. These devices DO NOT use the same GSM code of **004* |
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