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We are sorry to see you go. Please read and follow these instructions because only the person in possession of the DEVICE can do this. We can not do it for you unless we have your DEVICE. It's not because we don't want to or we are trying to be difficult,...
Email notification is enabled by default upon registration as are missed call notifcations and several other types of notification. You can customize notifications any way that you wish in the Android app under Account Settings-Email and in several othe...
Unfortunately, once you delete a message and empty trash, the message is permanantely deleted from our server as well. There is no way to retrieve deleted messages. As a back up you can always set your account up to send voicemails to email and store them...
This message is from your carrier and inidates that your calls are not comming to us. We have no control over call forwarding and are not notified if/when it changes, nor are you. It is very easy to resolve in the App under SETTINGS, select ACTIVATE a...
Your Carrier and device determine IF, WHEN, and HOW LONG your phone rings. If your phone is not ringing then that means that your carrier can not communicate with it even if other things are working ( like data or calls out). Power your phone of...
For Android it will either be in the Google Market OR the Amazon Appstore. Availability will vary based on updates and market issues.
After you mark a message as deleted you must Empty the Trash. This is a two step process for your safety. Once the trash is emptied there is absolutely no way to recover a message. You would probably be surprised by the number of requests we get to reco...
PhoneFusion offers a dedicated Fax Line for Fusion Voicemail Plus(tm) users at the low price of $1.99 per month. This will give you a dedicated phone number that will receive unlimited incoming faxes. Once activated, you can log into your web account a...
If you can hear music played from the device then it will work (it has to be an a2dp device). Not just any old Bluetooth. It's an OS restriction.
We REPLACE your carrier voicemail we do not transfer the messages from your carrier voicemail to our account. If you want to retrieve those messages, you will have to deactivate call forwarding from our app dial into your carrier voicemail and listen to t...
*** PhoneFusion Voicemail Plus MAILBOX USAGE NOTIFICATION PhoneFusion will send you an email notifying you that your mailbox storage limit has reached a certain percentage. The default level is set to 70%. You can log into your account online and chang...
Receiving faxes is free. Sending requires a PhoneFusion One number which also has a huge list of other features, of which sending and receiving faxes is just one. For more info or to sign up go to http://www.phonefusionone.com [http://www.phonefusion...
When your phone is off, can't be reached or you don't/can't answer a call, your Carrier will forward that call to our systems where we take a message for you and then notifiy your device via Goole or Apple which then notifies the app to pick up your messa...
If you do not have your password, visit our website at http://fvmplus.phonefusion.com and enter your mobile phone number and click 'forgot password' to have the password emailed to you. If you do not see it in your email inbox, check your SPAM/JUNK folder...
To receive a FAX on using Voicemail+ you must let the call go to voicemail so our service can take the FAX for you. You can not answer the call first, you must let it go to voicemail. You can purchase a dedicated number from us that you can have people ...
If you do not answer the call after a certain number of rings, you reject the call, your phone is off or is busy the call will be forwarded to Fusion Voicemail Plus to take a message.
If you have already registered with us previously, you will not be able to register again. Follow these steps... - Visit the iPhone App Store to download the application - Run the application, you will be asked to register. Since you are an existing ...
Simply log into your web account at http://members.phonefusion.com [http://members.phonefusion.com] (using your original cell phone number) and add the new phone number as both a Voicemail Plus Destintion and Source. Save changes and delete the old numbe...
Please dial 813-200-0200 from your device and our system will ask you for your password. You can then follow the prompts for recording your greeting. If you are prompted to enter your subscriber ID, please enter your 1011******** Account number. You c...
Please log into your web account http://members.phonefusion.com [1] and click on Manage My Account -> My Rate Plan -> Add/Remove features and provide credit card information since this will be a paying feature. Than choose the Voice to Text package you...
The issue is that your carrier is not passing us the needed information when the call is forwarded. They need to pass us the OCN (original called number which is YOUR number). It may be them or it may be one of their underlying carriers. Unfortunatel...
You may need to contact your carrier and ask them for instructions on setting conditional call forwarding for no answer/busy calls. The forwarding number in the US is 813-200-0200. The forwarding number in the UK is 08458340777.